What do we mean when we say Remote IT support?
This means that support is done telephonically by technicians that can help the user over the telephone by giving instructions to the user and the user does the work on their computer.
There is also another way of doing remote support and this is to connect to the users computer or to the server via a connection software such as Team Viewer, LogMe In and other software.
Remote support is much faster than on-site support as the support is immediate.
Mobile website design and development enables the website to be a responsive website which means that the website will automatically resize to the size of the device being used. This could be a desktop/laptop computer, tablet or cellphone.
This helps to make your website viewable on any device and anywhere.